Reference

What You Agree To When You Use nx8

These terms set out the rules that apply to your nx8 account — how you open it, how you fund it using bKash, Nagad or Rocket, and what happens if something goes wrong.

Applies to all account holdersbKash, Nagad, Rocket coveredEligibility by local lawSubject to change with notice
nx8 What You Agree To When You Use nx8
ACCOUNT SECURITY

How We Protect Your Account Under These Terms

Your account security is a shared responsibility. We handle data and account access according to these terms, and we ask you to keep your login credentials private. Here is what we do on our side to keep your account and its transaction history safe.

Data Handling

We store only the account and payment data needed to operate your wallet, verify transactions, and handle support queries. We do not sell account data to third parties.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie preferences from your browser at any time.

Account Security

Login to your nx8 account uses an OTP sent to your registered mobile number. Each session requires re-verification if you switch devices or clear your app data.

Data Retention

We retain account records for as long as your account remains active and for a period after closure as required by our compliance obligations. Request deletion through the support team.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a dispute about a transaction, our support team handles account and terms queries directly. You can reach us through the channels below. Response times depend on query volume, but account and payment concerns are prioritised.

Live Chat Open the chat widget from your account dashboard for direct support on terms queries, transaction disputes, or account verification questions.
Email Support Send detailed account or terms questions to our support address. Include your registered account ID so we can locate your record quickly.
Account Dashboard Your account settings page holds a record of accepted terms versions and lets you submit a formal query tied directly to your account history.

Common Questions About nx8 Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, account closure, payment disputes, and what to do if something looks wrong on your account.

These terms apply to anyone who opens and uses an nx8 account. Eligibility depends on your local law and the regions nx8 currently serves — check before you register.

We will notify you of material changes through your registered account contact before they take effect. Minor clarifications may be updated without a separate notice.

A mismatch between your bKash, Nagad, or Rocket wallet name and your nx8 account name will flag your deposit for manual review. Our team will contact you to verify before releasing funds.

Submit a closure request through the account dashboard or contact support directly. We will process it and retain records for the period our compliance obligations require.

Raise a dispute through live chat or email support with your account ID and the transaction reference. Our team will review the record and respond with findings.

Yes. Access, available features, and payment options depend on your location and what local law permits. We do not operate in regions where doing so is prohibited.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.