Reference

Your Rights and Our Commitments at nx8

These legal terms cover how your nx8 account works, what we collect, and how we handle your wallet activity — whether you deposit via bKash, Nagad, or Rocket. Access and eligibility depend on your local law and the regions where nx8 operates.

Account TermsPrivacy and DataWallet PolicyEligible RegionsBangladesh Access
nx8 Your Rights and Our Commitments at nx8
HOW WE HANDLE DATA

Data, Security, and Your Account Rights

What We Collect

We collect the information you provide when registering — name, contact details, and the wallet identifiers you use for bKash, Nagad, or Rocket deposits. Transaction data is retained per our standard retention schedule.

Cookie Use

Cookies on nx8 track session state and payment flow. They do not store your wallet PIN or passwords. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected by OTP verification tied to your registered mobile number. Any change to your linked wallet or contact details triggers a re-verification step before it takes effect.

Data Requests and Deletion

You have the right to request a copy of the data we hold on your account, or to ask for deletion, subject to any legal retention obligations. Submit those requests via our support email with your account details.

LEGAL CONTACT PATHS

How to Reach Us About Legal Matters

Live Chat Support Reach our support team directly from the nx8 lobby. For legal queries — account data, wallet records, or access questions — use the chat window and select the account or legal topic.
Email Us Send detailed legal requests, data queries, or wallet verification disputes to our support address. We respond to formal legal correspondence through this channel only.
Account Help Centre For standard policy questions about your wallet, transaction history, or account status, the help centre covers the most common legal and account topics without needing to contact support.

Common Questions About Legal Terms

Access depends on your local law and the regions where nx8 holds operating rights. Check whether online casino and wagering platforms are permitted under the laws that apply to you before opening an account.

Send a data access request to our support email with your registered account details. We will confirm receipt and provide your data in line with our standard policy timeline.

Wallet identifiers — bKash, Nagad, Rocket numbers — are retained for the period required by our fraud-prevention and financial record obligations, then deleted. You can ask our support team for the exact schedule.

Yes. Submit a deletion request through the support email. Deletion is subject to any legal retention requirements we must follow, and we will tell you clearly if any data must be kept and why.

The governing law is stated in the full terms document available in your account settings. Availability and enforceability depend on your local jurisdiction and eligible region.

Open a live chat from the lobby, select the account or payments topic, and provide the transaction reference. We will cross-check the bKash, Nagad, or Rocket record and respond with our findings.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.