Verifying Your nx8 Account
Verification is how we keep your account and your balance safe. We ask for a copy of a valid national ID and a selfie that matches it — that is typically all it takes. Upload both through the verification section in your account settings; our team reviews them and updates your account status. A verified account unlocks the full withdrawal path and
means no one else can pull funds out claiming to be you. If you hit a snag during the upload, our support team can walk you through the steps on live chat.
- Gather your documents — Have your national ID card ready — a clear photo or scan of the front and back is what we need.
- Add a selfie — Take a selfie holding your ID so we can confirm the document belongs to you — good lighting makes approval faster.
- Upload in account settings — Go to the verification section inside your account, upload both files, and submit the request for review.
- Confirmation and unlocked access — Once approved, your account status updates and the full withdrawal path to your registered wallet opens up.